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privacy policy

last updated: december 2025

1. introduction

Zanode ("we", "our", or "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website zanode.co.za and use our platform services.

2. information we collect

We may collect the following types of information:

  • Personal information: name, email address, and other contact details you provide when joining our waitlist or creating an account.
  • Usage data: information about how you interact with our website and services.
  • Technical data: IP address, browser type, device information, and cookies.

3. how we use your information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your waitlist registration and communicate with you about early access
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyse trends, usage, and activities

4. data storage and security

Your data is stored on servers located in South Africa. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

5. popia compliance

We comply with the Protection of Personal Information Act (POPIA) of South Africa. You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at support@zanode.co.za.

6. third-party services

We may use third-party services for analytics, payment processing, and other functions. These services have their own privacy policies, and we encourage you to review them.

7. cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. changes to this policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date.

9. contact us

If you have any questions about this privacy policy, please contact us at:
support@zanode.co.za